Service Delivery Policy

Holistic is a software-as-a-service product. There is nothing physical to ship — access is delivered online.

Last updated: 23 August 2026

Digital delivery

Holistic is delivered entirely online. When you create an account, your workspace is provisioned immediately and is available at our website. When you activate a paid plan or module, access is enabled as soon as payment is confirmed — typically within a few minutes.

No physical shipment

Because the service is digital, no goods are shipped and no shipping or delivery charges apply. All prices relate to the software subscription only.

If access doesn't arrive

If your workspace or a paid feature is not available shortly after sign-up or payment, reach us via our contact page and we will resolve it. Billing questions are covered by our Refund & Cancellation Policy.